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The Swarthmore Food Cooperative

ITS Explains Email Outage

by MILES SKORPEN, EDITOR EMERITUS | January 30, 2008

Many students were frustrated to find themselves unable to access their email over the web this past weekend.

According to Robin Jacobson, Associated Director of Client Services at ITS, the servers were encountering difficulties because their log files were full. While a script cleared out some of the problem over the course of the weekend, this only permitted intermittent access.

ITS didn't realize the full extent of the problem until late Sunday morning, when Senior Systems Administrator Patrick Treptau was alerted and was unable to remotely fix the problem. As ITS has no staff at Swarthmore during the weekends, Terptau had to drive to campus in order to fix the error which slowed resolution of the issue.

As of this afternoon, Jacobson was unclear why the logs had filled, but ITS is looking into the issue in order to make sure it doesn't happen again.

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Late Valentine's Day at the Symposium

Today, jackdaws and magpies, the sages have gathered, to talk about love. To talk about love cut through with time. Crippled with the burden of the clocks of our ancestors, we stagger around in the daytimes, and maybe post some chocolates to the dorm next door by the tilting-upward of the next due dawn. In short: we know that we need it. And we don't know how to get it. Or, more specifically—when we don't know just when the getting's good.

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